Privacy Statement
Auburn Electronics Group has created this privacy statement in order to
demonstrate our firm commitment to privacy. The following discloses our
information gathering and dissemination practices for this web site:
www.aegroup.com.
Information Collection and Use
Auburn Electronics Group is the sole owner of the information collected on this site. We
will not sell, share, or rent this information to others in ways different from
what is disclosed in this statement. Auburn Electronics Group collects information from our
users at several different points on our website.
Demos
In order to download a demo on this website, a user must first complete the
demo download form. During demo download users are required to give their
contact information (such as name and email address). This information is used
to contact users about the services on our site for which they have expressed
interest.
Order
We request information from the user on our order form. Here a user must
provide contact information (like name and shipping address) and financial
information (like credit card number, expiration date). This information is used
for billing purposes and to fill customer's orders. If we have trouble
processing an order, this contact information is used to get in touch with the
user.
Cookies
A cookie is a piece of data stored on the user's hard drive containing
information about the user. Our website does not use cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information. Periodically
these log files are deleted.
Sharing
We use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
purposes.
We partner with other outside parties to provide specific services (i.e.
credit card processing). When the user signs up for these services, we will
share names, or other contact information that is necessary for the third party
to provide these services. These parties are not allowed to use personally
identifiable information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we (Auburn
Electronics Group) are not responsible for the privacy practices of such other sites. We
encourage our users to be aware when they leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information collected by
this Web site.
Security
This website takes every precaution to protect our users' information. When
users submit sensitive information via the website, the information is protected
both online and off-line.
When our order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information is
encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when users are viewing
non-secure documents. To learn more about SSL, visit
http://www.verisign.com
While we use SSL encryption to protect sensitive information online, we also
do everything in our power to protect user-information off-line. All of our
users' information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our
employees must use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to visitor
information. Furthermore, ALL employees are kept up-to-date on our security and
privacy practices. Every quarter, as well as any time new policies are added,
our employees are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our customers' information is protected.
Finally, the servers that we store personally identifiable information on are
kept in a secure environment, behind a locked security door.
If you have any questions about the security at our website, you can send an
email to webmaster@aegroup.com.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as zip code), or
if a user no longer desires our service, we will endeavor to provide a way to
correct, update or remove that user's personal data provided to us. This can
usually be done at the member information page or by emailing our Customer
Support.
Notification of Changes
Auburn Electronics Group reserves the right to change this Privacy Policy at any time.
Please check this page periodically for changes. Your use of this site following
the posting of changes to these terms will mean you accept those changes.
Information collected prior to the time any change is posted will be used
according to the policies in effect at the time the information was collected.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this
site, or your dealings with this Web Site, you can contact
Webmaster
Auburn Electronics Group
PO Box 395
Rancho Cordova, CA 95741
webmaster@aegroup.com
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